Privacy & Data Protection

Kekriya Privacy Policy — Your Data, Protected

Kekriya takes your privacy seriously. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over your personal information.

Last updated: January 2025
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Your Privacy Matters
We never sell your data
Encrypted & Secure
How We Protect You

Privacy Commitments at a Glance

Six things kekriya commits to when it comes to your personal data — before you read the full policy below.

We Never Sell Your Data

Kekriya does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data stays within kekriya and the essential service providers we use to operate the platform.

Encrypted Data Transmission

All data sent between your device and kekriya's servers is encrypted using TLS. Your payment details, login credentials, and personal information are never transmitted in plain text — they're protected every step of the way.

Minimal Data Collection

Kekriya only collects the data that's genuinely necessary to operate your account, process payments, and comply with legal requirements. We don't collect data for the sake of it — if we don't need it, we don't ask for it.

You Control Your Data

You have the right to access, correct, and request deletion of your personal data held by kekriya. These rights are real and exercisable — contact kekriya support at any time to make a data request and we'll respond promptly.

Clear Retention Limits

Kekriya keeps your data only for as long as it's needed. Account data is retained while your account is active and for a defined period after closure. Data that's no longer needed is securely deleted from kekriya's systems.

Breach Notification

In the unlikely event of a data breach that affects your personal information, kekriya will notify you promptly. We take data security incidents seriously and have procedures in place to respond quickly and transparently.

1 Who We Are

Kekriya operates kekriya.app, an online casino and gaming platform designed specifically for players in Bangladesh. When this privacy policy refers to "kekriya", "we", "us", or "our", it means the kekriya platform and the team responsible for operating it.

Kekriya is the data controller for the personal information you provide when registering and using the platform. This means kekriya determines the purposes and means of processing your personal data, and is responsible for ensuring that processing is done lawfully and transparently.

If you have any questions about how kekriya handles your data, you can reach the team at [email protected] at any time.


2 Data We Collect

Kekriya collects personal data in several ways — directly from you when you register and use the platform, automatically through your use of the website, and from third-party payment providers when you make transactions.

Category Data Collected Source
Identity Full name, date of birth, gender You (registration form)
Contact Mobile number, email address You (registration form)
Payment bKash / Nagad / Rocket account number, transaction IDs You & payment providers
Account Activity Login history, bet history, game sessions, deposit & withdrawal records Automatically collected
Device & Technical IP address, browser type, device model, operating system Automatically collected
Verification Identity documents (when requested for KYC) You (on request)

Kekriya does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law. Payment card details are never stored on kekriya's servers — all payment processing is handled by your mobile financial service provider.


3 How We Use Your Data

Every piece of data kekriya collects has a specific purpose. We do not use your data for anything beyond what is described in this privacy policy. The main purposes for which kekriya processes your personal data are:

  • Account management — creating and maintaining your kekriya account, verifying your identity, and managing your login credentials.
  • Payment processing — handling deposits and withdrawals through bKash, Nagad, and Rocket, and maintaining accurate transaction records.
  • Game delivery — providing access to casino games, poker, roulette, mines, and all other kekriya games, and recording game outcomes for dispute resolution.
  • Fraud prevention — detecting and preventing fraudulent activity, money laundering, and abuse of the kekriya platform.
  • Responsible gaming — monitoring betting patterns to identify potential problem gambling and providing appropriate support tools.
  • Customer support — responding to your queries, resolving disputes, and improving the quality of kekriya's support service.
  • Legal compliance — meeting kekriya's obligations under applicable laws and regulations.
  • Platform improvement — analysing usage patterns in aggregate to improve kekriya's games, features, and user experience.
  • Communications — sending you account notifications, transaction confirmations, and promotional offers (where you have opted in).

Kekriya will not use your data for automated decision-making that produces significant legal effects without human review. If kekriya ever uses profiling for personalisation purposes, you will be informed and given the option to opt out.


4 Legal Basis for Processing

Kekriya processes your personal data on the following legal grounds:

  • Contract performance — processing necessary to provide the kekriya service you signed up for, including account management and payment processing.
  • Legal obligation — processing required to comply with applicable laws, including identity verification and anti-money laundering requirements.
  • Legitimate interests — processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
  • Consent — processing for marketing communications and optional personalisation features, where you have given explicit consent. You may withdraw consent at any time.

Where kekriya relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. To withdraw consent for marketing communications, contact kekriya support or use the unsubscribe option in any marketing message.


5 Data Sharing

Kekriya does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are bound by appropriate data protection obligations:

  • Payment providers — bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals. These providers have their own privacy policies governing their use of your data.
  • Identity verification services — when kekriya requests KYC verification, your identity documents may be shared with a third-party verification provider to confirm their authenticity.
  • Game providers — third-party game developers whose games are hosted on kekriya may receive anonymised session data for technical support and game performance purposes.
  • Fraud prevention services — kekriya may share data with fraud detection providers to identify and prevent fraudulent activity on the platform.
  • Legal authorities — kekriya will disclose personal data to law enforcement or regulatory authorities when required to do so by law, or when necessary to protect the rights and safety of kekriya and its users.

All third parties with whom kekriya shares data are required to handle that data securely and only for the specific purpose for which it was shared. Kekriya does not permit third parties to use your data for their own marketing purposes.


6 Cookies & Tracking

Kekriya uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. Cookies are small text files stored on your device when you visit kekriya.app.

  • Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Functional cookies — remember your preferences such as language settings and game display options to improve your experience on kekriya.
  • Analytics cookies — collect anonymised data about how players navigate kekriya, which pages are most visited, and where users encounter issues. This helps kekriya improve the platform.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent kekriya from functioning correctly. Kekriya does not use third-party advertising cookies or share cookie data with advertisers.


7 Data Retention

Kekriya retains your personal data for as long as your account is active and for a defined period after account closure. The specific retention periods depend on the type of data and the purpose for which it was collected:

  • Account data — retained for the duration of your account and for 5 years after closure, to comply with legal and regulatory requirements.
  • Transaction records — retained for 7 years after the transaction date, in line with financial record-keeping requirements.
  • Game history — retained for 2 years for dispute resolution purposes, then deleted.
  • Support communications — retained for 3 years after the last interaction, then deleted.
  • Technical logs — retained for 90 days for security monitoring, then automatically deleted.

When data reaches the end of its retention period, it is securely deleted from kekriya's systems. Data that has been anonymised — where it can no longer be linked to you as an individual — may be retained indefinitely for statistical analysis.


8 Your Privacy Rights

As a kekriya user, you have the following rights over your personal data. To exercise any of these rights, contact kekriya support at [email protected]. Kekriya will respond to all valid requests within 30 days.

Right of Access

Request a copy of all personal data kekriya holds about you, including how it is used and with whom it has been shared.

Right to Rectification

Request correction of any inaccurate or incomplete personal data kekriya holds about you.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention requirements.

Right to Restriction

Request that kekriya restricts processing of your data in certain circumstances, such as while a dispute about accuracy is resolved.

Right to Portability

Request your personal data in a structured, machine-readable format so you can transfer it to another service provider.

Right to Object

Object to kekriya processing your data for direct marketing purposes or where processing is based on legitimate interests.


9 Data Security

Kekriya implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

  • TLS encryption for all data transmitted between your device and kekriya's servers.
  • Encrypted storage of sensitive account data including passwords, which are hashed and never stored in plain text.
  • Access controls that limit which kekriya staff can access personal data, based on the principle of least privilege.
  • Regular security assessments and penetration testing of the kekriya platform.
  • Monitoring systems that detect and alert on unusual access patterns or potential security incidents.
  • Staff training on data protection and security best practices.

While kekriya takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your kekriya account and never share your login credentials with anyone.

If kekriya becomes aware of a security breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay and provide information about the nature of the breach and the steps we are taking to address it.


10 Children's Privacy

Kekriya is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on kekriya or attempt to use the platform in any way.

If kekriya discovers that personal data has been collected from a person under 18, that account will be immediately closed and all associated data deleted. If you believe a minor has registered on kekriya, please contact support at [email protected] immediately so we can investigate and take appropriate action.


11 Changes to This Policy

Kekriya may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify registered users via the contact details on their account before the changes take effect.

The updated policy will always be available on this page with a revised "last updated" date at the top. We encourage you to review this page periodically to stay informed about how kekriya protects your privacy. Continued use of kekriya after the effective date of any changes constitutes your acceptance of the updated policy.


12 Contact Us

If you have any questions, concerns, or requests relating to this privacy policy or kekriya's handling of your personal data, please get in touch with the kekriya support team. We take all privacy enquiries seriously and will respond as quickly as possible.

  • Email: [email protected]
  • Live chat: available on kekriya.app when logged in to your account
  • Response time: within 30 days for formal data subject requests; typically much faster for general enquiries

For questions about responsible gaming tools, self-exclusion, or deposit limits, visit the Responsible Gaming page. For the full terms governing your use of kekriya, see the Terms and Conditions.

🎰 Play with Confidence

Your Privacy is Protected — Now Let's Play

Now you know exactly how kekriya handles your data, you can play with complete peace of mind. Register in under two minutes and start playing today.

18+ only. Please play responsibly.