Legal & Policy

Kekriya Terms and Conditions — Know Your Rights

These terms govern your use of kekriya.app. Please read them carefully before registering or placing any bets. By using kekriya, you agree to everything outlined here.

Last updated: January 2025
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Legal Agreement
Between you and kekriya.app
18+ Only — Please Read Fully
Key Points

What You Need to Know at a Glance

These six points summarise the most important parts of kekriya's terms. The full terms below contain the complete details.

You Must Be 18 or Older

Kekriya is strictly for adults aged 18 and above. Creating an account as a minor, or allowing a minor to use your account, is a serious violation of these terms and will result in immediate account closure and forfeiture of any balance.

One Account Per Person

Each player is permitted one kekriya account only. Duplicate accounts are not allowed under any circumstances. If kekriya detects multiple accounts linked to the same person, all accounts may be suspended and balances forfeited pending review.

Bonus Terms Apply

All bonuses and promotions on kekriya come with wagering requirements and specific conditions. Bonus funds cannot be withdrawn until the wagering requirement is met. Attempting to abuse bonus offers will result in bonus cancellation and may affect your account standing.

Withdrawals to Your Own Account

Kekriya only processes withdrawals to the same bKash, Nagad, or Rocket account used for deposits. You cannot withdraw to a third-party account. This policy protects all players and ensures funds return to their rightful owner.

Fair Play is Mandatory

Any attempt to manipulate game outcomes, exploit software bugs, use automated betting tools, or collude with other players is strictly prohibited on kekriya. Violations result in permanent account suspension and forfeiture of all funds without appeal.

Keep Your Account Secure

You are responsible for keeping your kekriya login credentials private. Kekriya will not be liable for losses resulting from unauthorised access caused by your failure to secure your account. If you suspect unauthorised access, contact support immediately.

1 Acceptance of Terms

By accessing kekriya.app, creating an account, making a deposit, or placing any bet on the kekriya platform, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These terms form a legally binding agreement between you and kekriya.

If you do not agree with any part of these terms, you must not use kekriya. Continued use of the platform after any update to these terms constitutes acceptance of the revised version. Kekriya recommends checking this page periodically to stay informed of any changes.

These terms apply to all kekriya services including the website, mobile browser experience, games, promotions, and customer support interactions. They apply to all players regardless of location, though kekriya is specifically designed for players in Bangladesh.


2 Eligibility

To register and use kekriya, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be legally permitted to participate in online gambling under the laws applicable to you.
  • You must not be a resident of any jurisdiction where online gambling is explicitly prohibited.
  • You must not be acting on behalf of another person when registering or placing bets.
  • You must not be a current employee, contractor, or close family member of a kekriya employee.

Kekriya reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, kekriya may suspend your account and withhold any pending withdrawals until verification is complete.

Providing false information about your age or identity is a serious violation of these terms. Kekriya will permanently close any account found to have been registered with false details, and any balance in that account will be forfeited.


3 Account Registration

Each person may hold only one active kekriya account. When registering, you must provide accurate and complete information including your real name, date of birth, and a valid mobile number. Kekriya uses your mobile number as your primary account identifier and for payment processing.

You are responsible for maintaining the confidentiality of your login credentials. Do not share your password with anyone. Kekriya staff will never ask for your password — if anyone claiming to be from kekriya asks for your password, do not provide it and report the incident to support immediately.

  • You must use your real name — nicknames or aliases are not accepted for account registration.
  • Your registered mobile number must be the same number linked to your bKash, Nagad, or Rocket account.
  • You must notify kekriya promptly if any of your account details change.
  • Accounts that remain inactive for 12 consecutive months may be subject to a monthly inactivity fee or closure at kekriya's discretion.

If you forget your password or lose access to your registered mobile number, contact kekriya support immediately. Account recovery requires identity verification to protect your funds.


4 Deposits & Payments

Kekriya accepts deposits via bKash, Nagad, and Rocket — the mobile financial services most widely used in Bangladesh. All deposits must be made from a payment account registered in your own name. Kekriya does not accept deposits from third-party accounts.

Deposits are credited to your kekriya account balance as soon as the transaction is confirmed by the payment provider. In most cases this happens within seconds. If a deposit does not appear in your account within 15 minutes, contact kekriya support with your transaction reference number.

  • Minimum deposit amounts are displayed on the deposit page and may vary by payment method.
  • Kekriya does not charge fees for deposits, but your mobile financial service provider may apply their own transaction charges.
  • Deposits made in error cannot always be reversed — contact support immediately if you deposit the wrong amount.
  • Kekriya reserves the right to request documentation verifying the source of funds for large deposits.

5 Withdrawals

You may request a withdrawal of your available balance at any time, subject to the conditions outlined in these terms. Withdrawals are processed to the same bKash, Nagad, or Rocket account used for your most recent deposit. Kekriya does not process withdrawals to third-party accounts under any circumstances.

Withdrawal requests are typically processed within minutes during normal operating hours. In some cases, particularly for larger amounts or accounts undergoing verification, processing may take longer. Kekriya will notify you if additional verification is required before a withdrawal can be completed.

  • Minimum and maximum withdrawal amounts are displayed on the withdrawal page.
  • Bonus funds and winnings derived from bonus funds are subject to wagering requirements before withdrawal is permitted.
  • Kekriya reserves the right to conduct identity verification before processing any withdrawal.
  • Withdrawals may be delayed or declined if kekriya has reason to suspect fraudulent activity on your account.
  • Any fees charged by your mobile financial service provider for receiving funds are your responsibility.

If your withdrawal has not arrived within the expected timeframe, check your bKash, Nagad, or Rocket transaction history first. If the payment does not appear there, contact kekriya support with your withdrawal reference number.


6 Bonuses & Promotions

Kekriya offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific terms including wagering requirements, time limits, eligible games, and minimum odds where applicable. The specific terms for each promotion are published alongside the offer.

Bonus funds are separate from your real money balance. When you have both bonus funds and real money in your account, real money is used first for bets unless the promotion specifies otherwise. Bonus funds cannot be withdrawn directly — they must be converted to real money by meeting the wagering requirement.

  • Wagering requirements specify how many times the bonus amount must be bet before withdrawal is permitted.
  • Not all games contribute equally to wagering requirements — slots typically contribute 100%, while table games may contribute less.
  • Bonuses have expiry dates. Unused bonus funds and associated winnings are forfeited when a bonus expires.
  • Kekriya reserves the right to modify, suspend, or cancel any promotion at any time with reasonable notice.
  • Players found to be abusing bonus offers — including through multiple accounts or coordinated betting — will have bonuses cancelled and accounts reviewed.

Bonus abuse is taken seriously on kekriya. This includes creating multiple accounts to claim welcome bonuses more than once, using bonuses in ways that guarantee profit regardless of game outcome, and any other strategy designed to exploit promotional offers rather than play genuinely.


7 Game Rules & Fair Play

All games on kekriya use certified random number generators to ensure fair and unpredictable outcomes. The published RTP (Return to Player) figures for each game are accurate and reflect the long-term statistical payout rate. Kekriya does not modify game mechanics or adjust payout rates for individual players.

Each game on kekriya has its own specific rules, which are accessible within the game interface. It is your responsibility to understand the rules of any game before placing bets. Kekriya is not responsible for losses resulting from a player's misunderstanding of game rules.

  • In the event of a technical malfunction during a game round, the round may be voided and stakes returned.
  • If a game result is disputed, kekriya's server logs are the definitive record of what occurred.
  • Kekriya reserves the right to void bets placed on games that were affected by a technical error that gave players an unfair advantage.
  • Live casino games are subject to the rules of the specific table as communicated by the dealer.

8 Prohibited Activities

The following activities are strictly prohibited on kekriya. Engaging in any of these activities will result in immediate account suspension, forfeiture of funds, and may be reported to relevant authorities:

  • Using automated software, bots, or scripts to place bets or interact with the platform.
  • Exploiting software bugs, glitches, or errors to gain an unfair advantage.
  • Colluding with other players to manipulate game outcomes, particularly in poker.
  • Using kekriya for money laundering or any other illegal financial activity.
  • Registering multiple accounts to claim bonuses more than once.
  • Providing false identity information during registration or verification.
  • Attempting to reverse or dispute legitimate transactions through your payment provider (chargebacks).
  • Sharing your account with another person or allowing others to place bets on your behalf.
  • Any form of fraud, deception, or misrepresentation in dealings with kekriya or other players.

Kekriya employs fraud detection systems that monitor for unusual betting patterns, account activity, and payment behaviour. Accounts flagged by these systems may be suspended pending investigation without prior notice.


9 Account Suspension & Closure

Kekriya reserves the right to suspend or close any account at its discretion. Common reasons for account action include violation of these terms, suspected fraud, failure to complete identity verification, or a player's own request for self-exclusion.

If your account is suspended, you will be notified by kekriya support with the reason where possible. In cases involving suspected fraud or illegal activity, kekriya may suspend an account without prior notice and withhold funds pending investigation.

  • You may request account closure at any time by contacting kekriya support.
  • Upon voluntary closure, any remaining real money balance will be returned to your registered payment account after verification.
  • Bonus funds are forfeited upon account closure regardless of wagering progress.
  • Accounts closed due to terms violations will not have their balances returned.

10 Responsible Gaming

Kekriya is committed to promoting responsible gaming. The platform provides tools that allow players to manage their gambling activity, including deposit limits, session time reminders, and self-exclusion options. These tools are available in your account settings.

If you feel that your gambling is becoming a problem, kekriya encourages you to use these tools and to seek support. You can also visit the Responsible Gaming page for more information and resources.

  • Deposit limits can be set on a daily, weekly, or monthly basis and take effect immediately when reduced.
  • Self-exclusion periods range from 30 days to permanent exclusion.
  • During a self-exclusion period, you will not be able to log in or receive promotional communications from kekriya.
  • Kekriya staff are trained to identify signs of problem gambling and may proactively reach out to players showing concerning patterns.

11 Privacy & Data

Kekriya collects and processes personal data in accordance with its Privacy Policy. By registering on kekriya, you consent to the collection and use of your data as described in that policy. Your data is used to operate your account, process payments, verify your identity, and improve the kekriya platform.

Kekriya does not sell your personal data to third parties. Data is shared only with payment processors and identity verification services as necessary to operate the platform. All data transmission is encrypted using industry-standard protocols.


12 Intellectual Property

All content on kekriya.app — including the platform design, logos, game interfaces, text, graphics, and software — is the intellectual property of kekriya or its licensors. You may not copy, reproduce, distribute, or create derivative works from any kekriya content without explicit written permission.

Game content is provided under licence from third-party game developers. The rules and mechanics of individual games remain the intellectual property of their respective developers.


13 Limitation of Liability

Kekriya provides its platform on an "as is" basis. While kekriya makes every effort to ensure the platform is available and functioning correctly at all times, it cannot guarantee uninterrupted access or error-free operation. Kekriya is not liable for losses resulting from platform downtime, technical errors, or interruptions outside its reasonable control.

Kekriya's total liability to any player for any claim arising from use of the platform is limited to the amount deposited by that player in the 30 days preceding the claim. Kekriya is not liable for indirect, consequential, or punitive damages of any kind.

  • Kekriya is not responsible for losses resulting from a player's own decisions, including betting strategies and game choices.
  • Kekriya is not liable for delays in payment processing caused by third-party payment providers.
  • Force majeure events — including natural disasters, government actions, or internet infrastructure failures — exempt kekriya from liability for service interruptions.

14 Changes to Terms

Kekriya reserves the right to update these Terms and Conditions at any time. When significant changes are made, kekriya will notify registered players via the contact details on their account. The updated terms will be published on this page with a revised "last updated" date.

Continued use of kekriya after the effective date of any changes constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you must stop using kekriya and may request account closure.


15 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a concern related to your kekriya account, please contact the support team. Kekriya's support is available 24 hours a day, seven days a week.

  • Email: [email protected]
  • Live chat: available on kekriya.app when logged in
  • Response time: typically within 30 minutes for urgent account issues

For questions specifically about responsible gaming tools or self-exclusion, visit the Responsible Gaming page for dedicated guidance and resources.

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